Terms and Conditions

Welcome to shop.museummacan.com (‘Shop at MACAN’ , the 'Site'). Here are some details about how we work.

Please review the following basic terms that govern your use of and purchase of products from our Site. This Site is run and managed by PT. Galleri Museum Macan and all its wholly owned subsidiaries. Please note that your continued use of our Site constitutes your agreement to follow and be bound by these terms.

  1. Currency and Pricing

All transactions are processed in the currency shown on the product and checkout pages (IDR).

  1. Shipping and Delivery

Shop at MACAN delivers products to most parts of Indonesia (to wherever the shipping courier is able to deliver the order). Shipping rates are outlined on our Shipping page, and will be quoted with any order.

  1. Customer Service

Shop at MACAN is committed to providing exceptional customer service and quality products. We do our best to accommodate your concerns as soon as possible. If you have any questions or concerns about a product, your order, or anything in general, kindly email shop@museummacan.org.

  1. Payment

Kindly check our Orders page for detailed explanation about orders and payments.

  1. Return Policy

Kindly check our Returns page for detailed explanation about our Return Policy.

  1. Cancellation

We reserve the right to cancel the contract if the product is unavailable and/or there is any prejudice on your transaction. We will give notice to you when it happens.

  1. Copyright

The contents of our website, and the site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our Site) use by its users.

You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works of, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents of this site.

  1. Our Liabilities

Our liability for losses you suffer as a result of us breaching these Terms and Conditions between us is strictly limited to the purchase price of the product(s) by you and any losses which are a foreseeable consequence of us breaching the contract at the date the product(s) was/were bought. 

We are not responsible for indirect losses which occur as a side effect of the main loss or damage, or for any losses that fall into the following categories: loss of income or revenue, loss of business, loss of profits or contracts, loss of data or waste of management or office time, loss of goodwill, disappointments or emotional distress and/or any other loss or damage which was not reasonably foreseeable by us at the date the product(s) was/were bought by you, however arising and whether caused by negligence, breach of contract otherwise, even if foreseeable.