FAQ

Can I use MACAN Society Member benefit for online purchase?

MACAN Society Member will get voucher code to shop online through newsletter in order to apply the 10% discount benefit.

How I become MACAN Society Member?

Visit Museum MACAN website to apply.

Where can I see the sizing guide?

Sizing can be different for each style, please refer to each item page for sizing guide.

Why should I create an account at Shop at MACAN?

We suggest to register an account to do check out faster and get our latest updates & promos.

I forgot my password, what should I do?

Click 'forget my password' button on log in page and follow instructions provided.

Do you ship internationally?

Please contact us through shop@museummacan.org or 0819-3619-1999 (whatsapp only) for shipment out of Indonesia.

How do I apply the free shipping discount?

Please use "FREESHIPPINGJABODETABEK" discount code for Jabodetabek area and "FREESHIPPINGBALI" for Bali area, with minimum purchase of IDR 250.000.